+918100244144 919830487486 Appointment
+918100244144
919830487486
Appointment
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Privacy Policy

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Privacy Policy

At SAS Diagnostics 1967 LLP, we are committed to protecting the privacy, confidentiality, and security of our patients’ personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and diagnostic services.

1. Information We Collect

a) Personal Information

  • Name, age, gender
  • Contact details (phone number, email address, address)
  • Identification details (where required for reporting or billing)

b) Medical & Health Information

  • Test requisition details
  • Sample information
  • Laboratory test results and reports
  • Referring doctor details

c) Website Usage Information

  • IP address, browser type, device information
  • Pages visited and interaction data (for website improvement only)

2. How We Use Your Information

We use your information strictly for legitimate medical and operational purposes, including:

  • Processing laboratory test requests
  • Generating and delivering test reports
  • Communicating important updates related to tests or services
  • Maintaining internal records and quality control
  • Complying with legal, regulatory, and statutory requirements

We do not sell, rent, or trade patient information to third parties.

3. Confidentiality of Medical Information

  • All patient data and laboratory reports are treated as strictly confidential.
  • Reports are shared only with:
    • The patient
    • An authorized representative
    • The referring doctor or healthcare provider (where applicable)

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your data against:

  • Unauthorized access
  • Accidental loss
  • Misuse, alteration, or disclosure

Access to sensitive data is restricted to authorized personnel only.

5. Data Retention

  • Patient records and reports are retained for a period as required by applicable Indian laws and medical regulations.
  • After the retention period, data is securely archived or disposed of.

6. Sharing of Information

We may share information only in the following circumstances:

  • When required by law, court order, or government authority
  • With regulatory or accreditation bodies (without compromising patient confidentiality)
  • With service providers involved in report delivery or IT support, under strict confidentiality agreements

7. Cookies & Website Tracking

  • Our website may use cookies to improve user experience and performance.
  • Cookies do not collect personal or medical information.
  • Users can disable cookies through browser settings if they choose.

9. Patient Rights

Patients have the right to:

  • Access their personal and test report information
  • Request correction of inaccurate personal details
  • Seek clarification on how their data is used

Requests may be subject to verification and applicable legal requirements.

10. Children’s Privacy

  • Our services are provided under the supervision of parents/guardians for minors.
  • We do not knowingly collect personal data from children without appropriate consent.

11. Changes to This Privacy Policy

  • SAS Diagnostics 1967 LLP reserves the right to update or modify this Privacy Policy at any time.
  • Changes will be effective immediately upon posting on the website.
  • Continued use of our website or services constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.