Terms & Conditions

1. General

• This website is owned and operated by SAS Diagnostics 1967 LLP, a diagnostic laboratory based in Kolkata, India.
• These Terms & Conditions govern your use of our website, laboratory services, reports, and related facilities.
• By using our services, you acknowledge that you have read, understood, and agreed to these terms.

2. Medical Disclaimer

• All laboratory test reports provided by SAS Diagnostics 1967 LLP are for diagnostic and informational purposes only.
• Test results should always be interpreted by a qualified medical practitioner.
• We do not provide medical advice, diagnosis, or treatment recommendations through this website.

3. Use of Website

• The content on this website is intended for general information only and may change without prior notice.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• Users agree not to misuse the website, attempt unauthorized access, or disrupt website functionality.

4. Test Booking & Sample Collection

• Test bookings (online, phone, or walk-in) are subject to availability and confirmation.
• Home sample collection, where offered, depends on location, time slot availability, and test type.
• Patients are responsible for providing accurate personal and medical details at the time of registration.

5. Sample Acceptance & Rejection

• Samples must meet required collection, labeling, and transport standards.
• SAS Diagnostics 1967 LLP reserves the right to reject samples that are:
• Improperly collected
• Insufficient in quantity
• Leaking, contaminated, or unlabeled
• In such cases, recollection may be advised.

6. Reporting & Turnaround Time (TAT)

• Report turnaround times are indicative and may vary based on test complexity, sample condition, or technical requirements.
• Delays due to unavoidable circumstances (equipment issues, repeat testing, external quality checks) will not be grounds for claims.

7. Accuracy & Quality

• SAS Diagnostics 1967 LLP follows standard laboratory protocols and quality control measures.
• While we strive for maximum accuracy, no diagnostic test is 100% error-free, and results should always be clinically correlated.

8. Payment & Refund Policy

• Payments for laboratory services must be made as per the prescribed charges.
• Once a sample has been collected or a test has been initiated, refunds are generally not applicable.
• Any billing discrepancies must be reported within a reasonable timeframe.

9. Confidentiality & Data Protection

• Patient information and test results are treated as strictly confidential.
• Reports are shared only with the patient, authorized representative, or referring doctor, as applicable.
• Data handling is governed by applicable Indian laws and our Privacy Policy.

Tip: Add a link to your Privacy Policy page here once it’s published.

10. Intellectual Property

• All content on this website, including text, graphics, logos, icons, and images, is the property of SAS Diagnostics 1967 LLP.
• Reproduction, copying, or redistribution without written permission is prohibited.

11. Limitation of Liability

• SAS Diagnostics 1967 LLP shall not be liable for:
• Misinterpretation of test reports
• Decisions taken solely based on laboratory results without medical consultation
• Any indirect, incidental, or consequential damages arising from website or service use

12. External Links

• Our website may contain links to third-party websites for reference.
• We do not endorse or control the content, accuracy, or practices of such external websites.

13. Changes to Terms

• SAS Diagnostics 1967 LLP reserves the right to modify or update these Terms & Conditions at any time without prior notice.
• Continued use of the website after changes implies acceptance of the updated terms.

14. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.